PRIVACY POLICY
This Privacy Policy (“Policy”) outlines how Remedi Labs LLC (“Remedi,” “RLL,” “we,” “us,” or “our”) collects, uses, and safeguards the personal information of users (“you,” “your,” or “consumers”) who visit or interact with our websites, including https://remedimood.com, or use any related products, services, or applications (collectively, the “Services”).
By accessing or using our Services, you agree to this Policy. If you do not agree, please discontinue use immediately.
This Policy explains:
(a) what personal information we collect,
(b) how we collect it,
(c) how it is used and shared,
(d) how we protect it, and
(e) your rights concerning your personal information.
This Policy does not apply to companies we do not own or control, or to individuals we do not employ or manage. It replaces all prior versions.
Remedi Labs LLC may record certain interactions on our websites (such as online forms or chat features). If you do not consent to this, please do not use our websites. Our websites currently do not respond to “Do Not Track” browser signals.
We comply with applicable U.S. state data privacy laws including the California Consumer Privacy Act of 2018 (“CCPA”) and comparable laws in CO, CT, DE, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, and VA. This Policy also aims to align with the general principles of international privacy laws such as the GDPR. Nothing herein creates obligations beyond what is required by law.
Users with disabilities may request this Policy in an alternative format by contacting us at [email protected].
YOUR RIGHTS AS A CONSUMER
Depending on where you reside, you may have the following rights regarding your personal data:
You can exercise these rights by contacting us at [email protected].
TCPA / MARKETING & ELECTRONIC SIGNATURES
By submitting your name, email, or phone number through our website or partner sites, you consent to receive marketing communications from Remedi Labs LLC and its affiliates via email, SMS, or phone (including autodialed or prerecorded messages). Consent is not a condition of purchase. You may opt out at any time. Standard message and data rates may apply.
By providing this information, you agree to conduct business electronically and accept electronic delivery of documents. To withdraw your consent or request a paper copy, email us at [email protected].
MINORS
Our Services are not directed to minors under 18. We do not knowingly collect or store personal data from minors. If we become aware of such data, we will delete it immediately.
NEW JERSEY & WEST VIRGINIA PUBLIC SERVICEMEMBERS
If you are a public service member protected under “Daniels Law,” you may request that your non-public information not be disclosed by emailing [email protected]. Please allow reasonable time for processing your request.
INFORMATION COLLECTION AND USE
Remedi Labs LLC stores personal information in a secure database accessible only to authorized personnel. We collect data from users who interact with our Services, make purchases, or engage with our marketing.
REGISTRATION
When registering or making a purchase, you may provide your name, address, phone number, email, and payment information. This allows us to process orders, verify identity, and provide customer support.
COOKIES
We use cookies and similar technologies to improve site functionality, personalize experiences, and analyze traffic. You may disable cookies through your browser settings, but doing so may affect functionality. Our websites currently do not recognize “Do Not Track” signals.
LOG FILES
We automatically collect technical data such as IP addresses, browser types, and referring pages for analytics, security, and system optimization. This information is not linked to personally identifiable data.
INFORMATION FROM OTHER SOURCES
We may supplement the information we collect with data from third-party partners, shippers, or marketing affiliates to improve personalization and ensure accurate deliveries.
USE OF INFORMATION
We use your information to:
SHARING OF INFORMATION
We may share limited personal data with trusted partners, service providers, or affiliates for purposes consistent with this Policy, such as payment processing, order fulfillment, or marketing. We do not sell your data for profit.
If you wish to limit data sharing, contact [email protected].
We may also disclose data if required by law, to protect our rights, or in connection with a merger or acquisition.
SMS COMMUNICATIONS & OPT-OUT RIGHTS
By submitting your phone number, you consent to receive SMS messages from us. To opt out, reply STOP, END, or QUIT to any message.
AGENTS & SERVICE PROVIDERS
We work with third-party vendors to perform services such as billing, shipping, data analysis, and marketing. These vendors are contractually bound to protect your data and use it only for authorized purposes.
SECURITY
We implement industry-standard security measures, including SSL encryption, password protection, and restricted employee access. While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure.
If you have any questions about our security practices, contact us via our website or by emailing [email protected].
OTHER SITES
Our websites may contain links to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.
CORRECTION / UPDATING INFORMATION
You can review and update your personal information by contacting our support team through our website’s Customer Care section.
NOTIFICATION OF CHANGES
We may update this Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review periodically for updates.
CHILDREN’S ONLINE PRIVACY PROTECTION
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.
CALIFORNIA PRIVACY NOTICE
California residents may request information about how we share data with third parties for marketing purposes by contacting [email protected]. Requests are limited to once per calendar year. We will provide a response within 30 days.
